Emotional Safety: Intervention Pillar

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This webinar explores the second pillar of creating systemic change regarding emotional safety: Intervention. Tactics will be shared on ways to ensure the patient’s comfort and understanding regarding medical encounters. Concrete examples will be given regarding ways to empower patients and families to advocate for emotionally safe care. Strategies on gaining executive leader support will be shared.

Suggested domain: Professional Responsibility


Understand the clinical components of emotional safety
Explore current initiatives that support the clinical components
Identify ways to empower patients and families to advocate for emotionally safe care
Examine strategies to gaining executive leadership buy-in

Jenaya Gordon (MA, CCLS, NCC)

Manager, Child Life Department

Jenaya Gordon is the manager of the Child Life Department at Children's Hospital Colorado. As a Certified Child Life Specialist, she has worked with children and families in the emergency department, pediatric intensive care unit, neurosurgery unit, and inpatient surgical/trauma unit. Jenaya’s presentations address such topics as emotionally safe pediatric care, trauma-focused medical play, understanding and responding to children in crisis, trauma processing, and trauma-informed care. She authored the paper Emotional Safety in Pediatrics and was a contributing author in the Handbook of Medical Play Therapy and Child Life. Jenaya is a former board member with the Association of Child Life Professionals and continues to contribute her time as a committee member.

Traci Woods, BS, CCLS

Executive Director Family Centered Care and Patient Experience

AdventHealth for Children and AdventHealth for Women: Orlando, FL

A mom, daughter, sister, friend, leader and Child Life Specialist.  Started in Child Life in 1993 and moved into leadership over 15 years ago.  Enjoy taking on stretch assignments, focusing on culture change and growing Child Life beyond the traditional pediatric environment.  Passion for traveling to beautiful locations around the world to hike and enjoy the great outdoors.

Sara Barnett

Sara is the Manager of Child life and Volunteer resources for Riley Children’s Health in Indianapolis, IN. With 35 years of experience in Child Life, she has enjoyed many roles supporting the profession locally and nationally. Her ACLP involvement includes being part of the initial CLCC Exam Development committee and Item Writer, various ACLP committees as a member and chair, and serving on the ACLP board of directors. 


Patient Emotional Safety: Intervention Pillar
05/14/2021 at 1:00 PM (EDT)  |  Recorded On: 05/14/2021
05/14/2021 at 1:00 PM (EDT)  |  Recorded On: 05/14/2021
7 Questions
1.00 PDUs credit  |  Certificate available
1.00 PDUs credit  |  Certificate available