Emotional Safety: Staff Communication, Education, and Training Pillar
Includes a Live Event on 07/15/2021 at 1:00 PM (EDT)
This webinar explores the fourth pillar in creating systemic change regarding emotional safety: Staff communication, education, and training. Strategies will be discussed for implementing communication and education plans throughout medical systems.
Suggested domain: Professional Responsibility
Explore ways to collect institutional baseline emotional safety data
Examine options for communication methods with outcomes that are reportable for concerns.
Discuss different ways the initiative can be shared within individual organizations and beyond.
Jenaya Gordon (MA, CCLS, NCC)
Manager, Child Life Department
Jenaya Gordon is the manager of the Child Life Department at Children's Hospital Colorado. As a Certified Child Life Specialist, she has worked with children and families in the emergency department, pediatric intensive care unit, neurosurgery unit, and inpatient surgical/trauma unit. Jenaya’s presentations address such topics as emotionally safe pediatric care, trauma-focused medical play, understanding and responding to children in crisis, trauma processing, and trauma-informed care. She authored the paper Emotional Safety in Pediatrics and was a contributing author in the Handbook of Medical Play Therapy and Child Life. Jenaya is a former board member with the Association of Child Life Professionals and continues to contribute her time as a committee member.
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