Emotional Safety: The Other Side of the Patient Safety Coin

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This webinar will examine the importance of keeping pediatric patients not just physically safe during medical care, but emotionally safe as well. Clinical components of patient emotional safety will be explored as will the pillars for creating systemic change. This will be the introduction webinar to the emotional safety pillars that will be offered throughout 2021.

Suggested domain: Ethics

Objectives:

Understand the ethical responsibility of providing emotionally safe medical care

Examine the 3 clinical components of patient emotional safety

Discuss the ethical responsibility of leading the emotional safety movement

Explore how the 4 pillars of patient emotional safety will be used to create systemic change

Jenaya Gordon (MA, CCLS, NCC)

Manager, Child Life Department

Jenaya Gordon is the manager of the Child Life Department at Children's Hospital Colorado. As a Certified Child Life Specialist, she has worked with children and families in the emergency department, pediatric intensive care unit, neurosurgery unit, and inpatient surgical/trauma unit. Jenaya’s presentations address such topics as emotionally safe pediatric care, trauma-focused medical play, understanding and responding to children in crisis, trauma processing, and trauma-informed care. She authored the paper Emotional Safety in Pediatrics and was a contributing author in the Handbook of Medical Play Therapy and Child Life. Jenaya is a former board member with the Association of Child Life Professionals and continues to contribute her time as a committee member.