Innovative Child Life Programs Enhancing Culturally Sensitive and Empathetic Care in a Multicultural Setting - (2025)

This workshop will focus on the development and implementation of child life programs that cater to the unique cultural needs of patients and their families. Drawing from over ten years of experience as a Certified Child Life Specialist (CCLS) from a different cultural background, the session will highlight successful strategies for creating culturally inclusive activities, fostering empathetic communication, and building trust with multicultural families. Additionally, the presentation will emphasize the importance of having a diverse team of Child Life Specialists to provide varied perspectives and insights into the care process.

Suggested Domain: Intervention

Credits:1.0 PDU

Learning Objective(s):

1. Identify key components of culturally sensitive and empathetic child life programs.

2. Develop strategies to create inclusive and culturally appropriate activities for diverse patient populations. Enhance communication skills to build trust and rapport with multicultural families.

3. Recognize the value of diversity among team members in delivering culturally competent care

4. Apply case study learnings to real-world scenarios to improve culturally competent care.

5. Understand the impact of cultural competence on patient satisfaction and healthcare outcomes

Please note: All webinar content and its certificate will expire on April 24, 2028, regardless of when it is purchased, accessed, or completed. At that point, contents will no longer be available in any form, including as an archive or as a PDU certificate. It is the responsibility of the learner to complete the contents and download and save the certificate for their records prior to April 24, 2028.