Process improvements: applying “Elf” teamwork to manage holiday donations
Includes a Live Event on 11/04/2019 at 3:00 PM (EST)
This presentation will discuss the creation of a process to accept holiday donations and process improvement efforts to optimize that process.
-Identify concepts in Process Improvment: understand how they were employed to create an effective holiday donations reviewing system
-Explore ways to partner with varied disciplines to execute a complex interdisciplinary project to meet multiple outcomes
Michael Campbell and Samantha Klaff
Michael's background is in hospital administration, clinical social work and evidence based approaches to caring for children and their families.
Samantha has an extensive history in the field of child life as a clinician and lead and was instrumental in partnering to craft the elf workshop.