Process improvements: applying “Elf” teamwork to manage holiday donations

This presentation will discuss the creation of a process to accept holiday donations and process improvement efforts to optimize that process. 

This webinar is derived from a Focus article. 

Learning Objectives:

-Identify concepts in Process Improvement: understand how they were employed to create an effective holiday donations reviewing system 

-Explore ways to partner with varied disciplines to execute a complex interdisciplinary project to meet multiple outcomes

Domain: Professional Responsibility 

Michael Campbell

Michael's background is in hospital administration, clinical social work and evidence based approaches to caring for children and their families. 


Samantha Klaff

Samantha has an extensive history in the field of child life as a clinician and lead and was instrumental in partnering to craft the elf workshop.

Key:

Complete
Failed
Available
Locked
Webinar
11/04/2019 at 3:00 PM (EST)  |  Recorded On: 11/04/2019
11/04/2019 at 3:00 PM (EST)  |  Recorded On: 11/04/2019
Quiz
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
Certificate
1.00 PDU credit  |  Certificate available
1.00 PDU credit  |  Certificate available