Case-Based Approach: Chronically Ill Patients and Siblings

Carmen Ma Ka Man, MA, CCLS, is a dedicated child life professional with over 15 years of experience empowering children and their families. She currently serves as the Assistant Professional Services Manager, Clinical Intern Coordinator and Supervisor for the Child Life Team at Children’s Cancer Foundation, Hong Kong. Carmen has played a key role in advancing child life practice in Hong Kong through program development, staff training, and advocacy for psychosocial care in paediatric oncology. As a Certified Child Life Specialist, she primarily utilises a case-based approach to provide individualised interventions and family-centered care, supporting young patients and their families, especially those facing oncology diagnoses, throughout their treatment journey. 

Carmen is an active presenter and educator, sharing her expertise with both local and international audiences. She is passionate about fostering resilience and coping skills in children and families during times of medical stress, and is dedicated to promoting best practices in child life and inspiring the next generation of professionals in the field. 

Mandy Chan Yee Man, B.Soc.Sc, CCLS has been a dedicated Child Life Specialist for over 13 years, with extensive experience supporting children and families in both oncology and general pediatric settings. In her current role, Mandy serves as a rotation supervisor and clinical coordinator for child life internships, as well as a clinical supervisor for Child Life Specialists across three hospitals. 

Mandy provides specialised support for children undergoing a wide range of medical procedures, including dermatology laser treatments, suture removal, casting, chest tapping, lumbar punctures, and more. She is passionate about preparing and supporting children and families through challenging medical experiences and is committed to fostering the next generation of child life professionals through mentorship and supervision. Her services also cover both hospital and community settings. 

Mandy looks forward to connecting with the ACLP community and sharing insights from her diverse clinical experiences for this presentation.  

Dorothy Kwong Hiu-Fung, M.S.Sc, CCLS is a Certified Child Life Specialist at the Children’s Cancer Foundation in Hong Kong. She is passionate about supporting the developmental, emotional, and psychosocial needs of children and families during healthcare experiences through play and education. Committed to family-centered care, she provides individualised, case-based support, building trusting relationships to address each family’s unique needs, strengths, and backgrounds. As one of the children’s palliative care team members of the Children's Palliative Care Foundation, Dorothy provides specialised support to children and families during palliative and end-of-life care. She collaborates with multidisciplinary teams to support children and families throughout their healthcare journey, from hospital to community, ensuring continuity of care and empowerment during challenging times