Doing Tough Things the Right Way: Adapting Child Life Principles to Support Behavioural Patients - LIGHTNING PASS 2025

This webinar explores the real-world experiences of two child life specialists supporting behaviorally and developmentally complex pediatric patients in outpatient hospital settings. Using case studies from areas such as POCU/PACU, phlebotomy, and radiology, participants will examine creative, individualized strategies for assessment, preparation, and intervention. Emphasis will be placed on recognizing escalation risks, educating families, and utilizing adaptive care planning in both proactive and acute situations. The session will also highlight insights from a multidisciplinary team, underscoring the importance of coordinated, compassionate care across healthcare roles.
Suggested Domain:  Assessment; Intervention
Credits: 1.5 PDU
Learning Objective(s):
1. Assess for specific patient behaviours and developmental responses that may be a barrier to receiving timely, quality care – both in acute and advanced planning environments
2. Develop proactive strategies for communication and appropriate intervention when supporting patients with unique developmental or behavioral needs.
3. Reflect on the role of child life in normalizing and advocating for “unconventional” approaches to coping by understanding how they align with the foundations of our profession.

Please note: All webinar content and its certificate will expire on June 9, 2028, regardless of when it is purchased, accessed, or completed. At that point, the contents will no longer be available in any form, including as an archive or as a PDU certificate. It is the responsibility of the learner to complete the contents and download and save the certificate for their records prior to June 9, 2028.

Caleb Tait, CCLS

Certified Child Life Specialist

The Hospital for Sick Children

Caleb has been a Child Life Specialist at The Hospital for Sick Children (SickKids) in Toronto, Canada, since 2017. Over nearly a decade, he has worked in procedurally-based areas such as POCU/PACU, phlebotomy, radiology, and outpatient clinics. His passion for supporting patients with behavioral and developmental complexities earned him the SickKids President's Award in both 2020 and 2023.

Caleb is a strong advocate for the needs of patients and families, sharing his expertise through participation in various hospital-wide initiatives and presentations at events like Project ECHO, Pain Week, and the Phlebotomy Symposium. With a deep commitment to finding “the right way to do the tough thing,” he continually strives to achieve the best possible health outcomes for those he serves.

Jamie Waltman, CCLS, MSc

Certified Child Life Specialist

The Hospital for Sick Children

Jamie is a Certified Child Life Specialist at The Hospital for Sick Children (SickKids) in Toronto, Canada. Over the past four years, she has been dedicated to developing SickKids' Child Life program within the Department of Diagnostic Imaging & Interventional Radiology. Jamie holds an MSc in Child Life & Pediatric Psychosocial Care from McMaster University (2021), and applies her expertise to expand this practice across a variety of settings. In addition to her work at SickKids, she supports the psychosocial needs of teens and youth at Gilda’s Club Greater Toronto and contributes to other community initiatives such as vaccine clinics and family support programs. Jamie is passionate about new ways of sharing psychosocial knowledge interprofessionally and is looking forward to returning to present at the ACLP Conference.

Key:

Complete
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Available
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Webinar
Recorded 05/08/2025  |  90 minutes
Recorded 05/08/2025  |  90 minutes
Survey
8 Questions
Quiz
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
Certificate
1.50 Assessment; Intervention credits  |  Certificate available
1.50 Assessment; Intervention credits  |  Certificate available