Health Literacy: A Social Determinant of Health

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All patients and families deserve to receive health information in ways that they can understand and use. It is our duty as health care professionals to address this social determinant of health. During this webinar, we will explore health literacy tools and techniques to better support and educate patients and families. We will also discuss ways to promote and advocate for health literacy practices and principles.

Suggested Domain: Professional Responsibility

1.5 PDUs

Learning Objectives:

1) Give an overview of health literacy
2) Discuss evidence-based health literacy tools and techniques
3) Share ways to incorporate health literacy into daily practice
4) Explore ways to advocate and promote health literacy

Karen Gloer

Certified Child Life Specialist

Karen Gloer, CCLS has been a certified child life specialist for 21 years, with 14 years of experience providing services to patients and families in Radiology. In her role as a CLS in Radiology, Karen has actively participated in several quality improvement initiatives aimed at providing more comprehensive care to Radiology patients and families. These initiatives have included the development of easy to understand written preparation materials, creation of peer-model preparation videos, and institution of a pre-call program designed to set patients and families up for success.

Amanda Porter

Certified Child Life Specialist

Amanda Porter, CCLS has been a child life specialist for 6 years, currently providing services in the Dialysis Unit and Kidney Center. She serves as a member of the Children's Mercy Health Literacy Committee and leads the Health Literacy Education Subcommittee.

Barbie Rudder

Certified Child Life Specialist

Barbie Rudder, CCLS has been a child life specialist for 18 years, currently serving as a manager for the Child Life Ambulatory Team at Children's Mercy. She serves as a member of the Children's Mercy Health Literacy Committee and co-leads the health literacy written document review committee for the Patient and Family Services department.