Supporting Staff and Patients Through the Holidays

This webinar will address the key components to leading a group of professionals through the stresses inherent in the holidays. Coping with stress, supporting the team while supporting patient needs, creative donation management, finding moments of respite, and shining as a team will all be considered. 

Participants will be able to:

-Learn ways to support their team as they juggle the many conflicting priorities inherent with the holidays 

-Learn creative approaches to making the holidays fun in spite of the "organized chaos" that is expected 

-Learn creative scheduling and ways to find opportunities for autonomy and respite within the team 

-Learn ways to help the team shine, both individually and together, as they manage the holidays.

Suggested Domain: Professional Responsibility 

This webinar is part of our Established Professionals programming. 

Kristin Maier MS, CCLS, CPXP


Kristin is currently working as the director of child life at Johns Hopkins All Children’s Hospital in St. Petersburg, Florida, where she began her career as a child life specialist. She received her undergraduate degree in child development with a specialization in child life from Bowling Green State University in Ohio, followed by her Master’s degree in Healthcare Administration from the University of St. Francis. She was a founding member of the Florida Association of Child Life Professionals and served on the conference planning committee and the board of directors for several years. Kristin continued her engagement with the profession by participating on many committees for the Association of Child Life Professionals, both as a member and a leader, serving on the board of directors as secretary and president. Recently, to support her work, she has received her certification as Patient Experience Professional (CPXP). Kristin speaks on topics ranging from child life-specific skill development to communicating with children, family-centered care, professionalism, leadership, teamwork, communication, and resilience. Her passion for the field of child life and ACLP is rich and deep and matched only by the joy of partnering with her husband Eddie to raise their three boys…almost men. Walking on the beach and taking in the sun and salt are where she finds balance and purpose in all she does.


09/16/2020 at 2:00 PM (EDT)   |  60 minutes
09/16/2020 at 2:00 PM (EDT)   |  60 minutes
7 Questions
4 Questions  |  Unlimited attempts  |  3/4 points to pass
4 Questions  |  Unlimited attempts  |  3/4 points to pass
1.00 PDUs credit  |  Certificate available
1.00 PDUs credit  |  Certificate available